OrderUp
العربيةGet the app
ORDERUP SUPPORT

A little help.
Whenever you need it.

Questions about OrderUp? We’re here to help with the app, your account, payments, rides, orders and more. Contact our support team below.

support@orderup.sa

Contact Support

Tell us what happened. All fields are required.

Support request details
20–5,000 characters. Never include passwords, verification codes or full payment-card details.
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Your name, email and message are sent to the OrderUp support team to handle your request. No sign-in is required.

A few details help us help you.

Include your device model, app version and any ride or order reference that relates to the issue. Describe what happened and when.

For immediate danger or a medical emergency, contact local emergency services. This form is for app and service support.